Privacy policy

Last updated: August 11, 2026

Enthoven (“Enthoven”, “we”, “us” or “our”) operates enthoven.art and the related online store, including the information, content, features, products and services made available through the website (the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our artwork and related products.

This Privacy Policy explains how we collect, use, disclose and otherwise process your personal information when you visit or use our website, purchase an artwork or other product, join our mailing list, contact us, or otherwise interact with the Services.

For the purposes of applicable data protection laws, Enthoven is the controller of your personal information, except where another party, such as Shopify, acts as an independent controller for particular processing activities.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with us and the Services, we may collect or process the following categories of personal information:

  • Contact information, such as your name, email address, telephone number, billing address and shipping address.

  • Order and transaction information, such as artworks or products you view, purchase, return or enquire about, transaction details, payment confirmation and order history.

  • Payment information, which may include payment method and transaction information. Payment information is generally processed on our behalf by Shopify and/or the relevant payment provider.

  • Account information, if customer account functionality is available and you choose to create an account.

  • Communications, including information you provide when contacting us about an artwork, commission, order, shipping enquiry or other request.

  • Marketing preferences, including whether you have chosen to receive studio updates, collection releases or other marketing communications.

  • Device and technical information, such as your IP address, browser type, device information, network connection and other technical identifiers.

  • Usage information, such as how you interact with and navigate our website, including pages and artworks viewed, subject to applicable cookie and consent requirements.

We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.

How We Collect Personal Information

We may collect personal information:

  • Directly from you, for example when you place an order, join the Collector’s List, submit an enquiry or otherwise contact us.

  • Automatically, when you visit or interact with our website, including through cookies and similar technologies where permitted.

  • From service providers, including Shopify, payment processors, shipping providers and technology providers that help us operate the Services.

  • From other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Fulfilling the Services

We use personal information to operate our website and store, process payments, fulfil and deliver orders, communicate about purchases, arrange shipping, process permitted returns, respond to enquiries and provide customer service.

Collector and Customer Communications

We use your information to respond to questions about available artworks, scale, framing, commissions, shipping, orders and other enquiries and to maintain our relationship with collectors and customers.

Marketing

Where permitted by law, we may use your information to send occasional studio updates, announcements about new original artworks, exhibitions, print releases or other relevant news.

Where consent is required, we will send these communications only with your consent. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications concerning an order or enquiry.

Analytics and Improvement

We may use information about how visitors interact with the website to understand how the Services are used, improve the website and shopping experience, and evaluate the effectiveness of our communications and marketing, subject to applicable consent requirements.

Advertising

Where permitted by law and, where required, with your consent, we may use certain information to measure or personalise advertising on platforms or services operated by third parties.

Depending on your location, you may have the right to opt out of certain uses of your information for targeted advertising or data sharing. Where applicable, you can exercise these choices through the privacy and cookie controls available on our website.

Security and Fraud Prevention

We may use personal information to protect the security of our website, transactions, customers and business; authenticate transactions; and detect, investigate or prevent fraudulent, illegal or malicious activity.

Legal and Administrative Purposes

We may process personal information where necessary to comply with legal, tax, accounting or regulatory obligations; establish, exercise or defend legal claims; enforce our terms and policies; or respond to lawful requests from competent authorities.

Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing, we process personal information on one or more of the following grounds:

  • Performance of a contract, including processing necessary to complete and fulfil your purchase or respond to steps you take before entering into a contract with us.

  • Compliance with legal obligations, including applicable tax, accounting and regulatory requirements.

  • Legitimate interests, including operating and improving our business and Services, protecting our website and transactions, preventing fraud and responding to customer or collector enquiries, provided those interests are not overridden by your rights and interests.

  • Consent, where we ask for your consent, including for certain marketing, advertising or cookie-related processing. Where processing is based on consent, you may withdraw your consent at any time.

Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to operate the store, remember preferences, understand website usage, provide functionality, prevent fraud and, where permitted, support analytics and advertising.

Where required by applicable law, non-essential cookies and similar technologies will be used only after you have provided the appropriate consent.

You can manage available cookie and privacy choices through the controls provided on our website. You may also be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services, including:

  • Shopify, which hosts and supports our online store and related e-commerce functionality.

  • Payment providers, to securely process transactions.

  • Shipping, courier and fulfilment providers, where necessary to deliver orders.

  • Technology and service providers, such as providers of website functionality, hosting, analytics, email communications, security and customer support.

  • Marketing and advertising providers, where we use such services and where permitted by applicable law and your consent choices.

  • Professional advisers or authorities, where necessary to comply with law, protect our rights or obtain professional advice.

  • Parties involved in a business transaction, such as a reorganisation, sale, merger or transfer of some or all of our business, subject to applicable law.

We may also disclose information where you specifically direct or consent to the disclosure.

We do not disclose personal information to third parties for purposes unrelated to those described in this Privacy Policy unless required or permitted by law.

Shopify

Our online store is powered by Shopify.

Shopify collects and processes certain personal information when you access or use our store in order to provide and improve its services. Information submitted through our store may therefore be transmitted to Shopify and other service providers used to operate the Services.

For certain processing activities, Shopify may act as an independent controller of personal information. You can learn more about Shopify’s processing practices and exercise applicable rights through Shopify’s own privacy resources.

International Transfers

Because we use Shopify and other international technology, payment, communications and service providers, personal information may be transferred to, stored in or processed in countries outside Switzerland and, where relevant, outside the European Economic Area (“EEA”) or United Kingdom.

Where personal information is transferred internationally, we take or rely on appropriate safeguards as required by applicable data protection law.

For transfers from Switzerland, this may include transfers to countries recognised as providing an adequate level of data protection or the use of recognised contractual safeguards, such as applicable Standard Contractual Clauses, where appropriate.

For transfers subject to EEA or UK data protection requirements, appropriate transfer mechanisms may similarly include adequacy decisions, Standard Contractual Clauses or other legally recognised safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the Services, maintaining appropriate business and transaction records, complying with legal, tax and accounting obligations, resolving disputes and enforcing agreements.

Different categories of information may therefore be retained for different periods.

When personal information is no longer reasonably required, we will delete or anonymise it where appropriate, subject to applicable legal obligations and technical limitations.

Security

We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive or confidential information through unsecured communication channels.

Your Rights

Depending on where you live and the applicable law, you may have rights concerning your personal information, including the right to:

  • request information about or access to personal information we process about you;

  • request correction of inaccurate personal information;

  • request deletion of personal information in certain circumstances;

  • request restriction of certain processing;

  • object to certain processing;

  • receive certain personal information in a portable format;

  • withdraw consent where processing is based on consent; and

  • opt out of certain targeted advertising or data-sharing activities where applicable.

These rights are not absolute and may be subject to legal exceptions or limitations.

We may need to verify your identity before processing a request.

To exercise a privacy right, please contact us at studio@enthoven.art.

Marketing Preferences

If you join the Collector’s List or otherwise subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe link in our emails.

You may continue to receive non-marketing communications that are necessary in connection with purchases, transactions, enquiries or other services you have requested.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms or services operated by third parties.

We are not responsible for the privacy, security or content of third-party websites or services. If you follow a link to another website or platform, its own privacy policy and terms will apply.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children who are below the age at which they may lawfully provide such information under applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at studio@enthoven.art so that we can take appropriate action.

Complaints

If you have a concern about how we process your personal information, please contact us first at studio@enthoven.art so that we can try to resolve it.

Depending on where you live, you may also have the right to lodge a complaint with the competent data protection supervisory authority.

In Switzerland, the relevant federal supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC).

If you are located in the EEA or United Kingdom, you may have the right to lodge a complaint with the data protection authority responsible for your place of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements or other operational reasons.

When we make changes, we will publish the revised Privacy Policy on this website and update the “Last updated” date above. Where required by law, we will provide additional notice.

Contact

For questions about this Privacy Policy, our privacy practices or your personal information, or to exercise an applicable privacy right, please contact:

Enthoven
Sonnenrain 22B
6416 Steinerberg
Switzerland

Email: studio@enthoven.art

For the purposes of applicable data protection laws, Enthoven is the controller of your personal information, except where otherwise stated in this Privacy Policy.